Terms of service
OVERVIEW
Welcome to Estinger.
Estinger is a brand owned and operated by PURRSITIVE LIMITED. Throughout these Terms of Service, the terms “Estinger,” “we,” “us,” and “our” refer to PURRSITIVE LIMITED, the legal entity operating the Estinger website, together with the products, features, information, and services made available through it.
By browsing our website, placing an order, or otherwise using our services, you agree to these Terms of Service (“Terms”) together with any related policies referenced on our website, including our Privacy Policy, Refund Policy, and Shipping Policy.
These Terms apply to all website users, including visitors, customers, merchants, vendors, and contributors of content.
Please review these Terms before using our website or completing a purchase. If you do not agree with them, you should discontinue use of our services.
We may update these Terms from time to time. Continued use of our website after revised Terms are posted constitutes acceptance of those changes where permitted by law.
SECTION 1 – ONLINE STORE USE
By using our website, you confirm that you are at least the legal age of majority in your jurisdiction or have appropriate authorization from a parent or guardian where required.
You may not use our website, products, or services:
- For unlawful or unauthorized activities.
- In violation of applicable laws or intellectual property rights.
- To transmit viruses, malware, or harmful code.
- To interfere with the security or operation of our website.
We may suspend or terminate access where these Terms are violated.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse or restrict service where reasonably necessary and permitted by applicable law.
You may not copy, reproduce, resell, distribute, or commercially exploit any portion of our website or services without prior written permission.
Our website may rely on third-party technology providers, payment processors, carriers, and other service providers.
Payment information may be processed by third-party providers such as PayPal, Visa, Mastercard, or other supported payment services. Their own terms, privacy practices, and security procedures may apply to information they process independently.
SECTION 3 – WEBSITE INFORMATION
We make reasonable efforts to keep information on our website accurate and current.
However, content may occasionally contain:
- Typographical errors.
- Pricing inaccuracies.
- Product description errors.
- Availability differences.
- Outdated information.
We may correct, modify, or update website information at any time where necessary.
Information provided on the website is intended for general use and should not always be treated as the sole source for important decisions where further verification is appropriate.
SECTION 4 – PRICING AND SERVICE CHANGES
Product prices may change without prior notice.
The final amount payable may include:
- Product price.
- Shipping charges.
- Taxes.
- Handling fees.
- Currency conversion or other third-party charges where applicable.
Applicable charges will generally be shown before you complete checkout.
We may modify, suspend, replace, or discontinue products, features, or other parts of our services where reasonably necessary.
SECTION 5 – PRODUCTS AND AVAILABILITY
Some Estinger products may be available exclusively online or produced in limited quantities.
We aim to display product colors, designs, dimensions, images, and descriptions as accurately as reasonably possible.
Actual products may vary slightly because of:
- Screen or device settings.
- Lighting.
- Materials.
- Printing or manufacturing processes.
- Production variations.
Some products may be customized or made after your order is placed.
We reserve the right to:
- Limit purchase quantities.
- Update product descriptions.
- Change availability.
- Modify specifications.
- Discontinue products.
- Restrict sales to certain destinations where necessary.
Returns, replacements, and refunds are subject to our Refund Policy.
SECTION 6 – ORDERS, BILLING, AND CUSTOMER INFORMATION
We reserve the right to refuse, restrict, or cancel orders where reasonably necessary.
This may occur because of:
- Product unavailability.
- Pricing errors.
- Payment verification issues.
- Suspected fraud.
- Duplicate or unusual ordering activity.
- Incorrect billing or shipping details.
We may also limit quantities purchased by the same person, household, customer account, payment method, or address.
You agree to provide accurate, complete, and current information when placing an order, including:
- Name.
- Email address.
- Shipping information.
- Billing information.
- Payment details.
Where an additional transaction or handling fee applies, it will be disclosed before or during payment where required.
If an order is modified or canceled, we may attempt to notify you using the information provided at checkout.
SECTION 7 – THIRD-PARTY TOOLS AND SERVICES
We may make third-party tools, applications, payment services, integrations, or other features available through our website.
These services may be operated independently from Estinger and may be provided on an “as is” and “as available” basis.
Your use of third-party services may be subject to separate terms and privacy policies.
We recommend reviewing the relevant provider's policies before using such services.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to websites or services operated by third parties.
We do not control these external services and are not responsible for their:
- Content.
- Accuracy.
- Privacy practices.
- Security.
- Products or services.
Transactions completed directly with third-party providers are generally governed by that provider's terms.
SECTION 9 – REVIEWS, COMMENTS, AND SUBMISSIONS
If you submit reviews, comments, feedback, photographs, suggestions, or other content, you grant Estinger permission to use that content for legitimate business purposes where permitted by law.
You agree that submitted content will not:
- Violate applicable laws.
- Infringe third-party rights.
- Contain malicious software.
- Include fraudulent, misleading, abusive, or unlawful material.
We may remove or restrict content that violates these Terms.
You remain responsible for the content you submit.
SECTION 10 – PERSONAL INFORMATION
Personal information submitted through our website is handled according to our Privacy Policy.
Please review that policy for information about how your data may be collected, used, stored, shared, and protected.
SECTION 11 – SMS AND MARKETING COMMUNICATIONS
If you voluntarily opt in to receive SMS marketing or promotional communications from Estinger, you may receive:
- Order-related notifications.
- Promotional messages.
- Abandoned cart reminders.
- Product announcements.
- Review or feedback requests.
Consent to receive promotional SMS messages is not a condition of purchase.
Where supported, you may unsubscribe by replying STOP.
Standard carrier message and data rates may apply.
For assistance, contact:
SECTION 12 – ERRORS AND OMISSIONS
Information on our website may occasionally contain errors relating to:
- Pricing.
- Promotions.
- Product descriptions.
- Availability.
- Shipping estimates.
- Other store information.
We reserve the right to correct inaccurate information and cancel affected transactions where necessary and permitted by law.
If an affected order has already been paid, any applicable refund will be handled according to our Refund Policy.
SECTION 13 – PROHIBITED ACTIVITIES
You may not use our website or services to:
- Commit fraud.
- Violate applicable law.
- Infringe intellectual property rights.
- Harass, threaten, or harm others.
- Upload viruses or malicious software.
- Gain unauthorized access to accounts or systems.
- Unlawfully scrape or collect data.
- Circumvent website security features.
- Submit false or misleading information.
- Interfere with website functionality.
We may restrict or terminate access for prohibited activity.
SECTION 14 – WARRANTIES AND LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, our website, products, and services are made available on an “as is” and “as available” basis.
We do not guarantee that:
- The website will always operate without interruption.
- Every feature will always remain available.
- All content will always be error-free.
- Technical problems will be corrected immediately.
Nothing in these Terms removes consumer protections or warranties that cannot legally be excluded.
To the maximum extent permitted by law, PURRSITIVE LIMITED, operating under the Estinger brand, together with its affiliates, employees, contractors, suppliers, and service providers, will not be liable for indirect, incidental, special, punitive, or consequential losses arising from your use of our website, products, or services.
This may include:
- Lost profits.
- Lost revenue.
- Loss of data.
- Replacement costs.
- Business interruption.
Where liability cannot legally be excluded, it will be limited only to the extent permitted under applicable law.
SECTION 15 – INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold harmless PURRSITIVE LIMITED, the operator of Estinger, together with its affiliates, employees, contractors, suppliers, and service providers against third-party claims arising from:
- Your material breach of these Terms.
- Your unlawful use of our services.
- Your violation of applicable law.
- Your infringement of another party's rights.
SECTION 16 – CLASS OR REPRESENTATIVE CLAIMS
To the extent permitted by applicable law, disputes that are required to proceed individually may not be brought as class, collective, representative, or similar proceedings.
Nothing in this section is intended to waive any legal right that cannot lawfully be waived.
Any dispute regarding the enforceability of such restrictions will be determined according to applicable law.
SECTION 17 – SEVERABILITY
If any provision of these Terms is found invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary.
The remaining provisions will continue in effect.
SECTION 18 – TERMINATION
You may stop using our services at any time.
We may suspend or terminate access if we reasonably believe you have:
- Violated these Terms.
- Used our services unlawfully.
- Engaged in fraudulent activity.
- Created a security risk.
Any obligations or liabilities arising before termination may continue where applicable.
SECTION 19 – ENTIRE AGREEMENT
These Terms, together with our policies and notices referenced on the website, constitute the agreement between you and PURRSITIVE LIMITED, operating under the Estinger brand, regarding use of our services.
They replace prior communications or agreements concerning the same subject matter, except where another written agreement expressly applies.
SECTION 20 – GOVERNING LAW
These Terms and any related agreements shall be governed by and construed in accordance with the laws applicable to PURRSITIVE LIMITED, the legal entity operating Estinger, subject to any mandatory consumer protection rights that may apply in the customer's jurisdiction.
The registered business address of PURRSITIVE LIMITED is located in Hong Kong.
Mandatory consumer rights that apply in your country or jurisdiction remain unaffected where they cannot legally be excluded.
SECTION 21 – CHANGES TO THESE TERMS
We may revise these Terms periodically to reflect changes to:
- Our business practices.
- Products and services.
- Technology.
- Legal requirements.
- Store operations.
Updated Terms will be posted on this page.
Continued use of the website after revised Terms take effect constitutes acceptance of those changes where permitted by law.
SECTION 22 – CONTACT INFORMATION
If you have questions regarding these Terms of Service, your order, our products, or our services, please contact us using the information below:
Brand: Estinger
Business Name: PURRSITIVE LIMITED
Business Registration No.: 74422909-000-09-25-4
Registered Office: UNIT 308, 3/F., CHEVALIER HOUSE, 45-51 CHATHAM ROAD SOUTH, TSIM SHA TSUI, HONG KONG
Phone: +85292907533
Email: support@estinger.com